SEIU Eligibility Workers from across the state met with Secretary of Health and Human Services Diana Dooley recently to discuss SB 1341. This bill would help to solve some of the software issues that are causing enrollment delays for thousands of Californians. It would also make changes that would save thousands of hours in staff time and make it easier to get services to men, women and children in our communities.
SEIU members told heart-breaking stories in the meeting with Secretary Dooley. The difficulties caused by a limited ability to coordinate programs for families has made life even harder for our most vulnerable residents. Inaccurate and slow data coming from the current system is hurting children who need the right services right now. Secretary Dooley was thoughtful and attentive throughout the meeting but has not yet been moved to advocate for the bill.
“Our meeting with Secretary Dooley was a great experience. Although we didn’t get everything we wanted, her door is still open and she was moved by our stories. I believe she understands the NOA problems we face that prevent us from providing better client service. We need to continue to work, organize and tell the stories of the people of California.” – Robert Padilla, Eligibility Worker III, Santa Clara County
We have the rest of this month to continue pressuring Secretary Dooley to provide our communities with more than just pledges to continue working on the problem. It is critical that we take a significant first step in ensuring that Eligibility Workers have the tools they need to do their jobs effectively. Investing in the right tools will help put our communities first and build California’s future.