Social Services Hotline is Live

Starting Jan. 4, a special social services hotline for county workers went live, thanks to Assembly Bill 1978 which passed in the fall of 2014. SEIU Local 521 members were part of the statewide social services advocacy group pushing for this important tool. Our work with partners in Sacramento strengthened our voices as union members to come together to put our community first.

Eashell“Our union played a huge role in getting this legislation passed,” said Eashell Hill, a Social Services Worker I in Kern County. “The hotline is a great tool that will benefit vulnerable children and protect our communities.”

The confidential hotline will allow workers to report when policies and procedures in Child Welfare Services are not being followed and endanger the youth our workers are supposed to protect. Workers can use this line to report when policies are being altered to deal with overwhelming caseloads and other systemic issues that result in harming the youth we serve. Every county social worker should call when they believe that a policy, procedure or practice in child welfare meets any of the following conditions:

· Endangers the health or well-being of a child
· Is contrary to existing statute or regulation
· Is contrary to public policy

The toll free number is: (844) 796-6283

We can be proud that our hard work brought this idea into law and our continued work as members of SEIU brought this win for the children of our communities.

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