Job: Director of Membership Development and Staff Development – San Jose

Title Director of Membership Development and Staff Development – San Jose
Location San Jose


This position is responsible for the full spectrum of training and development of members and staff for a union of over 40,000 members and 100 staff covering 17 counties in California.

The Director of Staff and Membership Development will participate with other senior staff to develop individuals’ skills and abilities to negotiate contracts, maintain good worksite organization, meet goals and recruit and train member leaders.

He or she will manage and develop a mentorship program and assist new lead workers, managers and members both independently and in coordination with other supervisors to work successfully.

The assignment includes outreach and partnership development with other training institutes, unions or non-profits to increase the union’s ability to offer a wide variety of interesting and important training and personal development opportunities.

You will be responsible for:


  • Develops, modifies and manages through coordination with other directors, the union’s steward, leadership and negotiator training.
  • Assists managers in identifying deficits in training and skills of groups or individual staff and develops appropriate remedial work where necessary.
  • Coordinates with organizing, political, research and communication Directors to develop appropriate specialized training for members and staff.
  • Develops an Education and Training Committee throughout the union.
  • Establishes relationships with like-minded non-profits and educational organizations to develop training for groups of members such as industry caucuses, retirees, or social justice groups.
  • Produces or manages the production and updating of training manuals, staff evaluation training tools and workshop videos and multi-media presentations.
  • Develops, in coordination with the Communications Department, social media updates, training sessions, surveys and other opportunities to connect with membership.
  • Supports and expands current cultural and social justice activities as well by developing and recommending innovative events to attract members of color and other underrepresented groups, including younger members, seniors and members’ children.
  • Manages and participates personally in new staff orientation and initial training, new and experienced negotiator training, and related workshops and events.
What you will need to do the job:


  • A successful candidate will have worked for at least three years as an internal or external organizer, union trainer and/or similar position on a local union or international union environment.
  • At least 2 years in a supervisory or director position within a local union or comparable non-profit.
  • Experience as an educator or trainer may be substituted if other education or experience have given the candidate a thorough knowledge of the labor union environment.
  • Ability to participate with a team of union staff leaders effectively and cooperate fully where tasks overlap and to share a vision of ways to work together.
  • Commitment to build a new form of unionism that emphasizes a multitude of ways to fight for economic equity and social justice.
  • Willingness and ability to travel within California for meetings and presentations and to work odd and unusually long hours on occasion.
  • Great skill in oral and written communication. Spanish language skills are a plus.
  • Patience and consistency in mentoring new or struggling staff or directors to improve their skills and recommend corrective action.
  • Extensive knowledge of current labor union negotiating, recruiting and organizing skills or an ability to fill any gaps in that knowledge very quickly.


  • Salary is competitive and flexible based on prior relevant experience
  • Full benefits package including health insurance, pension plan, and paid vacation

Send cover letter and resume to Riko Mendez, Chief Elected Officer;
Attention: Pamela Rodgers, Administrative Director
2302 Zanker Road, San Jose, CA 95131
Fax: 408-954-1538
No phone calls please.

This position is open until filled; however, the posting/acceptance of applications may close at any time.

SEIU Local 521 is an affirmative action employer and encourages applications from all qualified candidates regardless of race, ethnicity, national origin, age, sex, sexual orientation, gender identity, marital status, religion, or disability. SEIU Local 521 works to ensure fair treatment of applicants and employees and actively enforces policies against discrimination and sexual harassment.

About SEIU Local 521
SEIU Local 521 was founded in 2007 when 5 local unions came together in the Bay Area, Central Coast and Central Valley to form one larger, more powerful union. Together our members are building a true 21st century union fighting to empower and improve the lives of our members. We represent 40,000 public service workers in cities, counties, courts, schools, private non-profits, special districts and public health care. We are looking for energetic, hardworking staff that is committed to real change, who believes in the value of work and the value of public services, and who wants to be part of the team that wins for workers, their families, and their communities.

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